Recover your profile on a new system

The best way to recover your Diode Collab profile on a new system is to link a device or restore from Backup Code. That authorizes the new device to re-join the Zones it is a member of. Chat history, files, and the rest then re-propagate from the other Zone members.

Recover a Zone with no other active members

Sometimes you need chat history and files from a Zone that no longer has any other active members. Those will not re-propagate from the network.

  1. Start your identity on the new system with a Backup Code or a Linked Device, as above.
  2. Copy the Zone folder you want to restore from the old hard drive to the new one.
  3. Mount the Zone folder with the Restore process used to move a Zone folder to a different disk.

Bring the identity up first, then Restore the folder. Do not Restore a Zone folder onto a device that is not yet that identity.

Copy the original profile folder

If you do not have a Linked Device and you do not have a Backup Code, but you do have the original profile folder, you can try putting that folder in place on the new computer:

  1. Install Diode Collab on the new computer, then quit it.
  2. Remove the new computer’s profile folder.
  3. Copy the old profile folder into the profile folder's location.
  4. Open Diode Collab. If you set a Device PIN, enter it.